Processing time for each order takes about 1-5 business days. During holidays or sales processing times may be extended.
All items are sent First.class mail unless stated otherwise. Allow 4-8 business days for items to be delivered after getting shipping confirmation.
RETURN TO SENDER
Items are sent back to us for one of two reasons;
Item wasn't picked up from USPS Drop off
It is the customers responsibility to contact us immediately by emailing Info@sjohnsondesigns.com when you haven't received an item, you are also responsible for the reshipping fee.
DELAYS & LOST ITEMS
We are not responsible for shipping delays, or lost items. Please contact USPS with tracking number to check on status of order.
All purchases made are final and not eligible for return or exchange, If item received arrives broken or is incorrect, please email Info@sjohnsondesigns.com with photo of item.
Items are usually shipped 1-2 days after order is placed. After 24 hours items can no longer be cancelled.