ORDERS

Processing time for each order takes about 1-5 business days. During holidays or sales processing times may be extended.

SHIPPING

All items are sent First.class mail unless stated otherwise.  Allow 4-8 business days for items to be delivered after getting shipping confirmation. 

RETURN TO SENDER

Items are sent back to us for one of two reasons;

  • Wrong address

  • Item wasn't picked up from USPS Drop off

It is the customers responsibility to contact us immediately by emailing Info@sjohnsondesigns.com when you haven't received an item, you are also responsible for the reshipping fee.

 

DELAYS & LOST ITEMS

We are not responsible for shipping delays, or lost items. Please contact USPS with tracking number to check on status of order. 

 

RETURNS

All purchases made are final and not eligible for return or exchange, If item received arrives broken or is incorrect, please email Info@sjohnsondesigns.com with photo of item. 

 

CANCELLATIONS

Items are usually shipped 1-2 days after order is placed.  After 24 hours items can no longer be cancelled. 

Shipping & Returns

COPYRIGHT© 2019 SJOHNSON DESIGNS | ALL RIGHTS RESERVED